Delivery Policy for Gigi Baby Accessories
Effective Date: January 10, 2025
At Gigi Baby Accessories, we are committed to providing you with a smooth and efficient shipping experience. Our Shipping Policy outlines the terms, procedures, and options available for shipping your orders.
1. Introduction to Shipping
This Shipping Policy governs the shipping services available on our website. By making a purchase, you agree to the terms outlined in this policy. It applies to all orders placed through our site, www.gigibabyaccessories.com.
2. Shipping Locations
We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time. Shipping restrictions may apply in certain areas, and we reserve the right to cancel orders that cannot be shipped.
3. Processing Time
- Order Processing: All orders are processed within 1-3 business days after confirmation. During peak seasons or holidays, processing times may be longer.
- Shipping Notifications: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
4. Shipping Methods
We offer various shipping methods to suit your needs, including:
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Express Shipping: Typically delivered within 1-2 business days.
- Free Shipping: On orders over a certain amount, we offer free standard shipping. The minimum purchase amount required for free shipping will be displayed on the website at checkout.
5. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. The total shipping cost will be displayed at checkout before you finalize your purchase.
- Free Shipping: For orders over $50, we offer free standard shipping to addresses within the United States.
- International Shipping: As mentioned earlier, we do not currently offer international shipping. We are working on providing international delivery options, so check back for updates.
6. Shipping Delays and Issues
While we make every effort to ensure timely delivery, external factors such as weather, holidays, or carrier issues may cause delays. We are not responsible for any delays caused by the carrier or factors beyond our control.
- Lost or Damaged Items: If your order is lost or damaged during shipping, please contact our customer support team immediately. We will work with you to resolve the issue, including filing a claim with the carrier if necessary.
7. Order Tracking
Once your order has been shipped, we will send you tracking information via email. You can track your package using the provided tracking number on the carrier’s website.
8. Order Modifications
Once your order has been processed and shipped, we cannot modify or cancel it. If you need to change your shipping address or other details, please contact us immediately after placing your order, and we will do our best to accommodate your request.
9. Returns and Exchanges
Please refer to our Return Policy for information on how to return or exchange products.
10. Customer Support
For any questions related to shipping, please reach out to us at:
Customer Support
Email: info@gigibabyaccessories.com
Phone: 718-783-7195
Our team is available Monday to Friday, from 9:00 AM to 6:00 PM EST.