Payment Policy for Gigi Baby Accessories
Effective Date: January 10, 2025
At Gigi Baby Accessories, we strive to provide a seamless shopping experience for our customers, and our Payment Policy outlines the terms and conditions related to payments for all products purchased through our website, www.gigibabyaccessories.com. We ensure secure and convenient payment processing options to guarantee your peace of mind while shopping with us.
1. Introduction
This Payment Policy governs the use of payment methods on our website. By making a purchase, you agree to comply with the terms outlined in this policy. The Payment Policy applies to all transactions on our website, including product purchases, services, and any applicable fees.
2. Accepted Payment Methods
We accept the following payment methods to make your shopping experience as convenient as possible:
Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
Debit Cards: Debit cards associated with major credit card networks (Visa, MasterCard, etc.) are also accepted.
PayPal: PayPal is available as a secure payment method for all transactions. You can log into your PayPal account at checkout for easy processing.
Apple Pay and Google Pay: Customers can use Apple Pay or Google Pay for quicker, secure payments via mobile devices.
Gift Cards: We also accept Gigi Baby Accessories gift cards for payment.
We do not accept cash or money orders as payment methods.
3. Order Confirmation and Payment Processing
Order Confirmation: After placing your order, you will receive an email confirmation containing the details of your purchase. This email serves as an acknowledgment that we have received your order, but it does not guarantee that the payment has been processed.
Payment Authorization: Once your order is received, we will verify the payment information with the payment processor. The payment will be authorized and processed before shipping. If any discrepancies or issues arise during the payment authorization process, we may contact you to resolve the issue before completing the order.
Pre-Authorization Holds: In some cases, especially with credit or debit cards, a pre-authorization hold may be placed on your account for the order amount. This hold is temporary and will be adjusted once the transaction is successfully processed.
4. Pricing Information and Taxes
Product Prices: The prices displayed on our website are in US dollars. All prices are subject to change without prior notice. However, once your order is confirmed, the price listed at the time of purchase is the price you will be charged.
Taxes: Sales tax will be applied to all orders based on the shipping address and applicable state and local tax rates. The tax amount will be clearly displayed at checkout before you complete your purchase.
5. Payment Security
We take security seriously and ensure that all payments are processed through encrypted, secure channels. We utilize third-party payment processors, such as PayPal and Stripe, which comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure that your sensitive information remains private and secure.
Data Encryption: All payment data is transmitted securely using SSL (Secure Socket Layer) encryption technology, which protects the confidentiality of your credit card or payment details.
Fraud Prevention: We use fraud prevention measures to safeguard your transactions. In the event of suspected fraudulent activity, we may require additional verification before processing your order.
6. Payment Declines and Errors
Declined Payments: If your payment is declined, we will notify you via email. You may attempt to update your payment information or select another payment method. If the payment continues to be declined, your order may be canceled.
Errors in Billing: If you notice any errors related to billing, payment, or pricing after placing your order, please contact us immediately. We will investigate the issue and make necessary adjustments, including issuing refunds if applicable.
7. Cancellations and Refunds
Order Cancellations: Once your order has been placed, it is processed immediately for shipping. If you wish to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will cancel it and process a refund to your original payment method. If the order has already been shipped, you will need to follow our Return Policy.
Refund Process: Refunds will be processed back to the original payment method used for the purchase. Please allow several business days for the refund to appear in your account, depending on your payment provider.
8. International Orders
At this time, we only accept orders within the United States. However, we are exploring international shipping options for future updates to our services. If you reside outside the United States, please check back later for updates on international shipping availability.
9. Payment Disputes
Chargebacks: If you initiate a chargeback or dispute a payment, we will investigate the issue and provide necessary documentation for resolution. Fraudulent chargebacks may result in the suspension of your account and legal action if necessary.
10. Customer Support
If you have any questions or issues related to payments, please contact us at:
Customer Support
Email: info@gigibabyaccessories.com
Phone: 718-783-7195
We are available to assist you during business hours, Monday to Friday, from 9:00 AM to 6:00 PM EST.